Shipping Policy


Within the Netherlands shipping is included in our prices. Outside of the Netherlands shipping costs may vary depending on your location.

Depending on where you live the expected shipping time may vary. Orders within Europe are expected to arrive anywhere between 5-12 business days, orders outside of Europe are expected to have arrived within 25 business days. As we have no control over shipping companies, we can’t guarantee ETA’s. 

All of our shipments come with ‘Track and Trace’ which means you can easily follow the trajectory your package travels from the hand of our artist to your doorstep.

LzDIAMOND Customs is by no means responsible for damage occurring during shipment.

Returns and refunds

As all the products we sell are customized especially for you, returns and refunds are not applicable.


Any questions about our shipping policy can be sent to us at